Wednesday, November 20, 2013
Newtown Square, PA - New Testimonial!
Karen,
I am dropping you this note to let you know what a nice experience I had today with Rob your service technician who came to help with our washing machine problem. He was really terrific. I have an old washer that I hoped to get up and running again. Without boring you with all the details, I can tell you that Rob patiently and thoroughly told me what I needed to know to decide whether to fix my old washer or get a new one. When I decided on doing the fix and told him that we were pretty desperate to get the washer going again, Rob found the motor and other parts needed and made us operational. He also spotted a few minor things to address before they become bigger problems. Rob was efficient, informative, candid about cost considerations, and just a very nice guy. Best of all, he has made me a hero to my wife for dealing with the problem.
I wanted you to know that I very much appreciate you putting things in motion so that we could be helped. I really felt like we were in capable hands - which is nice when you are a mechanical incompetent like me.
Thanks again.
John M.
Friday, October 11, 2013
Wednesday, October 9, 2013
Newtown Square, PA - New Testimonial!
Hello,
I just wanted to let you know how pleased I was with your
service. I am a new customer and will definitely call you again in the
future (but hopefully I won't need you!!)
Your technician Bryan arrived on time, and he was very polite and very smart. He obviously knew just what he was doing and was kind enough to explain it all to me. Your techs really represent your company in the customer's home, and I can tell you that I was really please with Bryan and your company.
Thank you.
Cyndi M.
Your technician Bryan arrived on time, and he was very polite and very smart. He obviously knew just what he was doing and was kind enough to explain it all to me. Your techs really represent your company in the customer's home, and I can tell you that I was really please with Bryan and your company.
Thank you.
Thursday, August 22, 2013
We've Moved!
D&K Appliances has moved! Be sure to visit us at our new location and get ready for some fun event announcements to come!
Tuesday, July 9, 2013
Newtown Square, PA - New Testimonial!
Casey,
I just wanted to drop you a note to thank you for the wonderful service I received from you and your crew yesterday. I greatly appreciated your concern and help with the purchase and delivery process! Great job by all!
Sincerely,
Sharon K.
I just wanted to drop you a note to thank you for the wonderful service I received from you and your crew yesterday. I greatly appreciated your concern and help with the purchase and delivery process! Great job by all!
Sincerely,
Sharon K.
Tuesday, July 2, 2013
Thursday, June 27, 2013
Newtown Square, PA - New Testimonial!
A Note of Thanks
Hey Steve,
Just wanted to send a note of thanks for your assistance in my washer/dryer purchase.
You made the process easy, and the install on Monday went off without a hitch.
Both the electrician you sent to do the re-wire of the outlet, and the crew that brought the new units did a great job - please make sure they get credit for that.
Again, thank you.
Don, Broomall, PA
Hey Steve,
Just wanted to send a note of thanks for your assistance in my washer/dryer purchase.
You made the process easy, and the install on Monday went off without a hitch.
Both the electrician you sent to do the re-wire of the outlet, and the crew that brought the new units did a great job - please make sure they get credit for that.
Again, thank you.
Don, Broomall, PA
Friday, May 3, 2013
Newtown Square, PA - Appliance Testimonials!
We recently added a Testimonials section to our website so that we can let others see what people are saying about D&K Appliances. If you have an experience you would like to share with us, you can send it via our Contact Us page!
Hello Dan.
I’ve just finished redoing my kitchen with the help of Casey Frantz. While I’m sure that you know of his reputation for excellence, I wanted to add my compliments to the list of the many I’m sure you’ve received over the years.
I walked into the store based on the recommendation of a friend who’d purchased from D & K before. I was a dazed and confused customer, having stopped in a few appliance stores prior to D & K. Casey greeted me at the door and I am happy to say that within a matter of a few hours, I felt well educated and well taken care of. Casey listened to my needs, and helped to direct me towards what would work best for my home and my budget. During my 2nd visit to finalize the deal, he patiently went through all of the items again. He took a deeper dive into describing competitive brands and the pros/cons for each. After closing the sale, Casey patiently helped me to complete all of the manufacturer rebate forms and provided the duplicate receipts; which are always a pain in the neck to do after you get home. Casey communicated clearly, followed up in a timely fashion and had a great sense of humor to boot.
My appliances have all been delivered, and with the exception of the Zephyr hood, have been installed. (I anticipate that going up next week.) I’d had an issue with my Viking Double oven and your staff made an extra call to “suggest” to the Regional Sales Manager that he might be able to assist in the process of getting the replacement parts for the brand new oven. I’m pleased to say that this was completed yesterday.
So thanks to you Dan; for running a wonderful company, and for hiring true professionals like Casey who enhance the buying process. I entered D&K as a stranger, but feel like now I’m a friend of the house! And that’s all due to Casey Frantz.
I only have one question for you…….Why would anybody buy top quality appliances anywhere other than D & K?
Warmest regards,
Ellen S.
Great prices, great selection
I recently decided to replace my oven because it was starting to go and wanted to get rid of it before any major problems occurred. I went to D&K Appliances with a budget in my head that I didn't want to go over and, luckily, they had a great selection in my price range. I was so pleased with the service I received and will definitely be back!
Lauren D.
Top notch experience all around
The team at D&K have always treated us very well, for the last 10 years or so we have purchased all of our appliances from them and have recommended them to many others in the local area. They provide service that can't be touched by the bigger retail stores and their prices have always been very competitive. They have a wide selection and a brand new showroom to show you everything you could need. If you want to deal with down to earth people that treat you fairly then I would highly recommend stopping in to see the folks at D&K.
Pat M.
First class
Great sales people who took the time to help me figure out the best item for me. The delivery was right on time and very efficient. Happy to support a true family owned business. Really great experience.
Jamie S.
SUPER 1 STOP SHOPPING!!
Top Notch! From beginning to end..our experience with D&K was superb! We were looking for a new GE dryer, ended up with a GREAT deal on a matching washer as well.Their prices were very very good! Unlike the other reviewer, our D&K salesman informed us of GE's 1st yr warranty policy and that beyond the 1st yr, & that D&K will gladly service/repair our new appliances. I'm glad we sought out a local, knowledgeable & friendly business. Thanks D&K!!
Joe A.
Great Job
Delivery Guys did a great job. They thoroughly cleaned up after themselves as well as worked efficiently to accomplish the job. I was was pleased and impressed by them.
Dick W.
Thank you so much
Thank you so much Karen! You are all so helpful and make my job so much easier! I really appreciate all you do!
Sue K.
Hello Dan.
I’ve just finished redoing my kitchen with the help of Casey Frantz. While I’m sure that you know of his reputation for excellence, I wanted to add my compliments to the list of the many I’m sure you’ve received over the years.
I walked into the store based on the recommendation of a friend who’d purchased from D & K before. I was a dazed and confused customer, having stopped in a few appliance stores prior to D & K. Casey greeted me at the door and I am happy to say that within a matter of a few hours, I felt well educated and well taken care of. Casey listened to my needs, and helped to direct me towards what would work best for my home and my budget. During my 2nd visit to finalize the deal, he patiently went through all of the items again. He took a deeper dive into describing competitive brands and the pros/cons for each. After closing the sale, Casey patiently helped me to complete all of the manufacturer rebate forms and provided the duplicate receipts; which are always a pain in the neck to do after you get home. Casey communicated clearly, followed up in a timely fashion and had a great sense of humor to boot.
My appliances have all been delivered, and with the exception of the Zephyr hood, have been installed. (I anticipate that going up next week.) I’d had an issue with my Viking Double oven and your staff made an extra call to “suggest” to the Regional Sales Manager that he might be able to assist in the process of getting the replacement parts for the brand new oven. I’m pleased to say that this was completed yesterday.
So thanks to you Dan; for running a wonderful company, and for hiring true professionals like Casey who enhance the buying process. I entered D&K as a stranger, but feel like now I’m a friend of the house! And that’s all due to Casey Frantz.
I only have one question for you…….Why would anybody buy top quality appliances anywhere other than D & K?
Warmest regards,
Ellen S.
Great prices, great selection
I recently decided to replace my oven because it was starting to go and wanted to get rid of it before any major problems occurred. I went to D&K Appliances with a budget in my head that I didn't want to go over and, luckily, they had a great selection in my price range. I was so pleased with the service I received and will definitely be back!
Lauren D.
Top notch experience all around
The team at D&K have always treated us very well, for the last 10 years or so we have purchased all of our appliances from them and have recommended them to many others in the local area. They provide service that can't be touched by the bigger retail stores and their prices have always been very competitive. They have a wide selection and a brand new showroom to show you everything you could need. If you want to deal with down to earth people that treat you fairly then I would highly recommend stopping in to see the folks at D&K.
Pat M.
First class
Great sales people who took the time to help me figure out the best item for me. The delivery was right on time and very efficient. Happy to support a true family owned business. Really great experience.
Jamie S.
SUPER 1 STOP SHOPPING!!
Top Notch! From beginning to end..our experience with D&K was superb! We were looking for a new GE dryer, ended up with a GREAT deal on a matching washer as well.Their prices were very very good! Unlike the other reviewer, our D&K salesman informed us of GE's 1st yr warranty policy and that beyond the 1st yr, & that D&K will gladly service/repair our new appliances. I'm glad we sought out a local, knowledgeable & friendly business. Thanks D&K!!
Joe A.
Great Job
Delivery Guys did a great job. They thoroughly cleaned up after themselves as well as worked efficiently to accomplish the job. I was was pleased and impressed by them.
Dick W.
Thank you so much
Thank you so much Karen! You are all so helpful and make my job so much easier! I really appreciate all you do!
Sue K.
Thursday, March 14, 2013
Newtown Square, PA - New GE Appliances
Have you seen our new commercial? We're featuring our extensive collection of GE brand appliances, including their Profile line. Nothing performs like a GE and our inventory boasts a number of GE brand washers, dryers, refrigerators, and many other household appliances for your every need. Stop by our showroom in Newtown Square and let our experts help you find the perfect appliance.
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